Your health, safety and security when visiting our Arena is our top priority. For all other queries please contact NEC Safety, Health & Environment on0121 780 4141. If you are not able to use online forms and would be unable, because of the nature of your impairment, to access online sales you do still need to register. Flags and banners with large poles will be confiscated for health and safety reasons. Please be mindful of other customers safety and comfort around you. On ground floor we have2 large bars at either end of the arena and upstairs by the seating blocks we have 4 bars in total including 2 Pravha bars at each end of the concourse. At The Disco's video for new single Viva Las Vengeance. To view our Accessibility information, including a full FAQs section, please visit the. We're at the heart of Birmingham citycentreand a doddle to get to. The Promoters and Organisers distribute tickets for sale through various Ticket Agents and in effect The Ticket Factory simply acts as another one of these Agents. We have more merchandise than you can shake a stick at. 1. In addition to the accessible toilet provision, Arena Birmingham can also boast a Changing Places toilet facility which can be found on the concourse opposite Block 5. I didnt realize I was making an album and there was something about the tape machine that kept me honest. - Brendon Urie. At the Disco tickets | Utilita Arena Birmingham Home / What's On / Panic At The Disco Panic! Generally, we discourage people from bringing large posters and banners to events as they can restrict the view of people sitting behind you. At certain times the Arena may be used to film promotional material, and by attending an event at the venue you consent to the possibility of being filmed. However, standing on seats and in the aisles is strictly prohibited on health and safety grounds. We couldn't hear a word she sang & to be honest struggled to even make out what she was singing at times. To view our Accessibility information, including a full FAQs section, please visit theAccessbilitysection of our website using the navigation bar at the top of the page. En route youll see clearly signposted directions to a choice of car parks. We dont have a dedicated prayer room at the venue. When it opened in 1991, it was the largest indoor sports arena in the UK. If you want to be first in line to hear about all of our events, sign up to our mailing list at the bottom of the homepage and youll start receiving our weekly email newsletter. HALLELUJAH - Panic! Discount is subject to availability and cannot be used in conjunction with other discounts/offers. Calls cost 7p per minute plus your phone company's access charge. The Canal House in Birmingham Hosting some of the biggest music and comedy events in the city, Utilita Arena (formally known as Arena Birmingham) is preparing to re-open its doors to the. Working together with local and national authorities, security measures at our Arenas are under constant review to ensure that they remain effective and proportionate. It is accepted that at most concerts the audience will stand throughout the main artistes performance, and this is also stated on your ticket if you buy through our official box office, The Ticket Factory. By Car
Small instamatic cameras and smartphone cameras are generally permitted by the promoter, but wed recommend contacting us before the show to check what the particular camera policy is and avoid disappointment on the night. Remember card and contactless payments only for a speedier and safer service with less queuing! In the event of an emergency please notify a member of Security, or any member of staff who will be happy to help. We are always looking for ways to improve our service so if you have bought tickets with us and can spare 2min pop over to Truspilot and write a quick review: Dont miss out! Tickets booked using cards that are registered to addresses outside the UK, cannot be posted abroad and instead will automatically be held for collection at the venue Box Office regardless of the delivery method chosen at the time of booking. We understand the desire to take a few snaps during the show, however every Concert Promoter has their own policy regarding the admission of cameras. The security search process is a condition of entry. Your health, safety and security when visiting our Arena is our top priority. Dont miss out! Continue straight ahead through Centenary Square, for the Utilita Arena Birminghamturn right just in front of The ICC, when you meet the road turn left and continue down the road where you will come to the Arena on the left hand side. Please note the maximum bag sized permitted is 21cm x 30cm x 19cm (the size of an A4 piece of paper). This means you'll be access tickets before they go on general sale. You must also adhere to the Promoter or venue operators specific terms of entry and protocols surrounding Covid-19 this could be, but is not limited to, an obligation to provide negative lateral flow tests or provide vaccination certificates. No Weapons of any kind or any object that an be used as a weapon including handcuffs, Utility Knives, Pepper Spray/Mace. At Utilita Arena Birmingham were all about ensuring every visitor has a great time, but rules are rules. The design was by the architecture firm Broadway Malyan and the building contract was awarded to Royal BAM Group in 2013 with an projected finishing date of Winter 2014. Illegal substances of any kind / Drug paraphernalia, Flammable products or materials and sprays, Fireworks, pyrotechnics, or any other kind of explosive. Unfortunately, as a venue, were not responsible for the distribution of backstage passes, which are for working personnel only. If you would like to write to an artiste performing at Utilita Arena Birmingham, you can do so care of the venue and we will pass it on to the Tour Manager on the day of the show. 14yrs and over can come into the building on their own with a valid ticket). The venue is in the middle of the city centre with excellent public transport links and close to other attractions. My e-ticket wont print/I have lost my e-ticket, what do I do? Remember card and contactless payments only for a speedier and safer service with less queuing! Please visit The Ticket Factory website for all questions relating to The Ticket Factory Mobile Wallet and mobile tickets. What cards / methods of payment are accepted? You can pre-book everything from single event packages to their most premium annual membership. children's shows. Can I get backstage or have a meet and greet? It should therefore not be assumed that youll be allowed to bring a camera into the show, and unfortunately promoters may change their policy at short notice. Here visitors can disembark, and traffic officers will then direct the vehicle to the nearest parking bay. No food or drink purchased outside Utilita Arena Birmingham is permitted to be taken inside. At Utilita Arena Birmingham we've got you sorted right from doors open until the party finishes with freshly cooked dishes, plenty of drinks and some of the hottest merch for each show! Find out more about Ticket Protection here. This fee contributes to our ticketing and distribution processing costs, such as the costs of running the ticketing software and computer network, operating our call centre and marketing the event.The amount of the administration fee is agreed with our clients and is often based on a percentage of the ticket price. Seat block 2 gets the best rating at Utilita Arena Birmingham. A portion of ticket sales for all UK and Ireland shows will be donated to Support + Feed. The fulfilment fee is charged per order regardless of the number of tickets purchased. For certain shows, presale tickets might be on offer. By using this site you agree to our Terms of use, Modern Slavery Act Transparency Statement | NEC Group policies | s.172 Statements | Cookie Settings, Includes service fee and 2 facility fee. 2,156 Car Parking Spaces on-site including disabled parking, The National Sealife Centre Birmingham is home to over 2,000 magical creatures and the, Explore the Ultimate Indoor LEGO Playground at the LEGOLAND Discovery Centre Birmingham., You are wanted in The Garrison, by order of the Peaky Blinders, From world-renowned classical, rock and pop artists to award-winning comedians, youll, The Crescent is one of Birminghams oldest theatre companies, operating from a purpose, Roundhouse Birmingham offers visitors the chance to See the City Differently through a, Ikon is Birmingham's leading contemporary art gallery. If youre using a Sat Nav, the postcode is B1 2AA. Thermal bottles are not permitted in the venues as they are not collapsible under foot and cause a trip hazard in the event of an evacuation. [4] When it was opened, the arena was intended to be an indoor sporting venue. For more information about the companies within The NEC Group and how we use your information, please see our Privacy Policy. No. The arena offers excellent facilities for clients with disabilities. We do receive a lot of fan mail and cannot guarantee that it will be acknowledged, nor can we guarantee return of any items sent in.Please do not bring gifts for the artistes to the event with you as we are unable to accept responsilbility for them. Other maps Categories filter Just point your mouse to theticketfactory.com/FAQs. We encourage you guys to arrive as early as possible to allow time for enhanced security checks when heading into the venue.We have additional security measures in place including visible armed police and dog patrols throughout event periods and at all venues to ensure you guys feel relaxed and comfortable whilst at the show. No. To help speed things up, enable a contactless entry and to ensure your safety, wed really prefer if you didnt bring a bag to our venue. Often we will not know about this until the day of the event. We know how important the overall event experience is to you lovely fans. The intended use of the wheelchairs is as a shuttle service to your seat from the entrance door and back again. The venue was previously known as Arena Birmingham and The Barclaycard Arena, but changed it's name to Utilita Arena Birmingham from 15th April 2020. At the Disco 4 March 2023 It's a Saturday Get Tickets Tickets from 48.00 Includes service fee and 2 facility fee. What do I do? Professional photographers should contact them direct to request photo or filming passes. Calls to 03 numbers typically form part of your inclusive calling plan. I am visiting with a part of school children/students do you have a risk assessment? Please note that where screens are used on a concert, this will be as part of the touring stage set, decided upon by the artiste and their Production. Ticket terms restrict resale. How can I register for access to a presale? VIVA LAS VENGEANCE shows a change in process for frontman/songwriter Brendon Urie, having cut everything live to tape in Los Angeles alongside his friends and production partners, Jake Sinclair and Mike Viola. Were afraid not, youll need to enter the Arena together. However, call charges may vary refer to your service provider for current charging information. Now, we understand some of you will definitely need to bring some essential bits to the show, if you do, then your bag**MUST** be the following No bigger than A4 in size (21cm x 30cm x 19cm)Maximum of 2 compartmentsRucksacks are not permitted. Mental health and wellbeing is hugely important to us at Arena Birmingham and we want everyone to feel welcome, safe and comfortable when attending an event here. Read what our customers and fellow music fans say about their experience buying tickets with Gigtix. Standing: Under 14 year olds are not permitted on a standing floor.14 and 15 year olds are only permitted on a standing floor when accompanied by an adult aged 18yrs +. Concessions and confectionary stands will be excluded from this offer which includes Kingdom of Sweets, Prosecco Pronto and Project D. Once the first hour has passed, there will be no guarantee you can activate this discount at the till. (i.e. Nimbus Disability is a social enterprise and an organisation run by and for disabled people and is recognised as a lead authority on accessible ticketing in the UK. As always, please remain vigilant and if something doesnt look right, you should speak to staff or the Police who will take appropriate action. Please give yourselves plenty of time when planning your journey and get here as early as you can as enhanced security checks will be in place. Journey time 15-20 minutes Leave New Street Station via the Victoria Square Exit. I have a question about The Ticket Factory Mobile Wallet. Seated: Under 14 year olds MUST be accompanied by an adult aged 18yrs + with a valid ticket, into the venue. Should you require a private area for personal care (eg private changing facilities) please speak to the staff in the Medical Centre who should be able to assist you. Utilita Arena Birmingham is an indoor sports venue located in central Birmingham, England. Amplify are delighted to offer a bespoke hospitality experience for Panic At The Disco, this includes: To take advantage of this offer you canBOOK HEREor call the Amplify team on0844 338 0333. Photo passes are only issued to official media outlets by the Concert Promoter e.g. Utilita Arena Birmingham is in Birmingham City Centre. Certain restrictions apply however: Please note that wheelchairs are for use inside the venue only and cannot be taken to car parks/train station/taxi rank etc. It is situated right in the Visit Utilita Arena Birmingham for more information. Utilita Arena Birmingham is easily accessible from the M6, M5, M40, M1 and is clearly sign-posted on all approaches. You can contact us via The Ticket Factorys designated disabled booking line on 0800 640 5001. The Arena is part of the NEC Group, which has taken the decision to support a single charity each year. utilita arena birmingham entrance. No ifs, no buts. Gigtix supports the Music Venue Trust by donating 1.00 from every purchase you make. Panic! Since opening in 1991, over 4 million visitors have enjoyed over 30 different sports and an extensive variety of entertainment and music. Our box office team will take it from there. glass bottles, cans etc.) Kicking off in Dublin in April, the band will make stops in Cardiff, Glasgow, Manchester, London and Birmingham. newspapers. In the interests of safety and security, a search will take place. Enjoy 30% off all food and drink at selected bars and restaurants at Utilita Arena Birmingham for the first 60 minutes from doors opening at your live event, please check event timings before arrival. We can scan tickets on smartphones, however we always advise you to bring a printed copy of your ticket in the event the barcode doesnt scan properly. [19], Parent company The NEC Group also owns and operates the ICC Birmingham in central Birmingham, and the National Exhibition Centre (NEC) and Resorts World Arena (previously The NEC Arena, LG Arena and Genting Arena), based on The NEC site in nearby Solihull. However tickets can be delayed up to 10 days before the event. The 15,800 capacity Utilita Arena is an indoor arena and sporting venue located in the centre of Birmingham. This fee contributes to the cost of delivering the tickets, whether it is through the post, email or collecting at the venue.It also contributes to other operational costs associated with ticket fulfilment e.g. Our performance times are usually confirmed closer to the show. Arena Birmingham (known for sponsorship reasons as Utilita Arena Birmingham, and previously as The Barclaycard Arena and originally as the National Indoor Arena) is an indoor arena and sporting venue in central Birmingham, United Kingdom. Your health, safety and security when visiting our Arena is our top priority. I cant attend an event anymore, how can I get a refund? Take a look at our dedicated Inside The Arena pageto find your way around! Standing: Under 14 year olds are not permitted on a standing floor.14 and 15 year olds are only permitted on a standing floor when accompanied by an adult aged 18yrs +. Any fans that do not adhere to these regulations will be refused entry to the Arena. Concerts, entertainment and business conferences and exhibitions are also staged at the Utilita. So dont be one of those that arrives too late, gets held up in queues and misses the start of the show! Also, just a heads up, searches will be carried out throughout the day and evening on all our sites, so be cooperative if one of the teams ask. The O2 Birmingham Academy makes use of the arenas built-in flexibility, creating a more intimate theatre-style auditorium for up to 4,500. What's on in Birmingham | Utilita Arena Birmingham EARLY ACCESS TO TICKETS JOIN SUPERFAN CLUB WHAT'S ON? I havent received my tickets yet, will they be posted to me? The arena is located alongside the Birmingham Canal Navigations Main Line's Old Turn Junction and opposite the National Sea Life Centre in Brindleyplace. More activity is soon to be announced. A full list of prohibited items can be viewed in the Dos and Donts of what to bring section below, Our security teams work hard to keep you safe, please be patient and help them by co-operating with their requests, Customers who make any inappropriate comments to staff or other event goers, even in jest, will be refused entry. All information is provided in good faith any inaccuracies pleaseCONTACT USThank you. Enjoy 30% off all food and drink at selected bars and restaurants at Utilita Arena Birmingham for the first 60 minutes from doors opening at your live event, please check event timings before arrival. Remember card and contactless payments only for a speedier and safer service with less queuing! Sign up to receive event news and recent ticket listings straight to your email inbox. In addition to partnering on a comprehensive tour sustainability program, the band and REVERB will host an Eco-Village at every show where fans can take action on important environmental and social causes and much more. Please note that whilst you may bring your children to the venue in a push chair, car seat or carry cot, we do not allow these items into the seating areas as a condition of our venue licence. Bag searching is just one of many components which go into our security measures but for obvious reasons, we dont go into specific security details for individual shows as this is potentially detrimental to these processes. This is the per-ticket fee agreed with our clients (venues, artists and event organisers). Utilita Arena Birmingham. (i.e. These are unofficial merchandise sellers, and have no connection to the venue. We will ensure however, that any fan mail is passed onto the Tour Management on the day of the show. Mar 03. is a look back at who I was 17 years ago and who I am now with the fondness I didn't have before. [10], In 2012 plans to refurbish and renovate the NIA were approved by Birmingham City Council. Are there any age restrictions at the venue? Michael Starring Ben. / Are my seats any good? VIVA LAS VENGEANCE marks the first new music from Panic! A, B and C being closest to the Utilita Arena Birmingham stage. / Could I be refused entry? Watch Panic! Any leafleting inside the arena or within our car parks must be done so with prior agreement from both the Concert Promoter and the venue. [3], The arena was officially opened, as the National Indoor Arena, on 4 October 1991 by the athlete Linford Christie. Discount is subject to availability and cannot be used in conjunction with other discounts/offers. For other uses, see, Birmingham to Wolverhampton Intercity railway line, third-largest indoor arena in the United Kingdom, 2007 European Athletics Indoor Championships, 2010 European Men's Artistic Gymnastics Championships, 2010 European Women's Artistic Gymnastics Championships, 2010 Wheelchair Basketball World Championship, "2019 Worldwide Ticket Sales Top 200 Arena Venues", "Birmingham celebrates 25 years of city centre arena | News |NEC Group", "Michael Bubl officially launches Birmingham's 'Barclaycard Arena' | Koninklijke BAM Groep / Royal BAM Group", "2018 YEAR END Worldwide Ticket Sales TOP 200 ARENA VENUES", "Birmingham's revamped National Indoor Arena (NIA) to become the 'Barclaycard Arena', "Birmingham's Barclaycard Arena to be renamed", "International firm awarded 24m contract to refurbish Birmingham NIA", "Michael Bubl to perform as NIA renamed the Barclaycard Arena", "Barclaycard scraps sponsorship of Birmingham Arena", "Barclaycard Arena in Birmingham changes its name again", "Arena Birmingham to change name again - and everyone says same thing", "Watch Linkin Park Perform With Chester Bennington for the Last Time", "2017 YEAR END Worldwide Ticket Sales TOP 200 ARENA VENUES", "2016 YEAR END Worldwide Ticket Sales TOP 200 ARENA VENUES", "2015 YEAR END Worldwide Ticket Sales TOP 200 ARENA VENUES", https://en.wikipedia.org/w/index.php?title=Utilita_Arena_Birmingham&oldid=1138105006, This page was last edited on 8 February 2023, at 01:41. You must only bring one bag that is no larger than 21cm x 30cm x 19cm thats the size of an A4 sheet of paper. Please ask a member of staff for clarification when in the venue. It is owned by parent company the NEC Group. Your safety and security is our top priority. It was the setting for the world premiere of Sir Cliff Richard's production of Heathcliff and has also staged numerous concerts and comedy shows. 14yrs and over can come into the building on their own with a valid ticket). All information is provided in good faith any inaccuracies please, New Street, Moor Street, Snow Hill and Five Ways. However, call charges may vary refer to your service provider for current charging information. For standing tickets, these are not e-tickets and we will only accept physical tickets. This means a speedier service and you get back to having fun at the show quicker! We are a cashless venue, therefore only card payments are accepted. 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Safety reasons are usually confirmed closer to the Arena was intended to be an indoor venue!