The Jones Frontier Snowboard is always on the hunt for new snow, hidden finds, and pow day fun. All rights reserved. Email Us (800) 881-3138 Cookie Settings Accessibility . It is our mission to repair and extend the life of our products whenever possible. 1800 262 737; Send an email; Sydney Store; Back. 100% Satisfaction Guarantee Damage caused by improper mounting or adjustment of bindings. Seit 1961 existiert der Hersteller von Inlineskates, Snowboards und Skiern. Snowboards. Save up to 60% on our huge selection, and enjoy! 21-day right of return. A True Twin shape, buttery flex and True Camber profile give the Tweaker a playful, evenly balanced board feel, but don’t mistake the Tweaker for your average freestyle twin. Use of bleaches, wash additives, dry cleaning, over drying, and/or the failure to properly wash. Jones Solution Splitboard. Restrictions apply. Nidecker SA, Place de l'Industrie 2 1180 Rolle, Switzerland, https://www.jonessnowboards.com/module/ndk_compare_products/CompareProducts. Men's Snowboards. Brand Name. Jones Flagship Snowboard 2023 $699.95 Available In-Store Only. Does the Bag of the Month have Free Shipping? Company Registration Number 1014213. Women's Burton Felix BOA Snowboard Boots; Men's Burton Custom Camber Snowboard; Men's Burton Malavita Re:Flex Snowboard Bindings; Toddlers' Burton Mini Grom Snowboard Boots . Jones Stratos Snowboard 2024 Price: AU$999.95 Pre-order Sizes: 156 159 162. Warranty procedures vary based on where your Jones product was purchased: Defective product purchased from a Jones dealer must be returned to the point of purchase. All our outerwear are at the highest quality and manufacturing standards, but even the best materials have a lifespan and will degrade. Customer Service; Pay later with Zip; Pay later with Afterpay; Pay later with Laybuy; Pay with Crypto; Back. Self Service. Item Weight. Low inventory. Customer Service & Call Centre Driving & Automotive Engineering Financial Services . Customer Stories ; Pricing ; Helpful Links. Your unwashed items will be immediately returned without being evaluated. ALL WARRANTIES IMPLIED BY STATE LAW, INCLUDING THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, ARE HEREBY LIMITED TO THE DURATION OF THE WRITTEN WARRANTY. If you switch location, your bag will be updated according to that region's inventory. Shop all Jones. for your first email from REI. Impact damage such as from rocks, snowboard/split/ski edge cut, crampons, ice axes, poles, lifts, stumps, rails, etc. snowboard. Gear re-storeAuthorizedGORE-TEXRepair Center, Unit #340, 12351 North Grant St.80241, Thornton, Colorado USWebsite: https://gearrestore.com/Phone: 303.632.7203Email: [emailprotected], 4506, 10th Street NECalgary, Alberta CanadaT2E6K3Website: https://gearrestore.com/Phone: 587.349.4415Email: [emailprotected], Green WolfAuthorized GORE-TEX Repair Center, Website: https://www.green-wolf.fr/Phone:+33 4 50 55 02 44Email: [emailprotected]. Earn a $100 REI gift card after your first purchase outside of REI within 60 days from account opening. Register your board here to unlock the third year of the warranty. workwear. Fully stocked in stores and sunandski.com with skis, snowboards, footwear, travel essentials, stocking stuffers, winter outfits, gift cards and more for everyone on your list. Sorry, the content of this store can't be seen by a younger audience. Jones Meteorite Snowboard Bindings 2021-2022. Board must be purchased from a Jones Authorized Dealer and warranty is non-transferable. . Nidecker SA, Place de l'Industrie 2 1180 Rolle, Switzerland, https://www.jonessnowboards.com/module/ndk_compare_products/CompareProducts. Chat With One Of Our Customer Service Reps. Chat Now. Customer Service. Registration need to be made within 10 weeks of purchase at Jones Authorized Dealer to unlock lifetime warranty. Freelance. If your claim is approved after inspection, we will send you a replacement product or refund the purchase price. If you're looking for a good time on the mountain, get on the Jones Dream Catcher Snowboard and point it downhill. - Allowed one free edit. How do you install stand bag double straps? Register yoursnow jacket, pant, bib or puffynow to unlocka limited lifetime warranty. We use UPS and USPS for domestic orders andUPS for International Shipments. Imported. Lifetime refers to the reasonable lifetime of the product, materials and components and not the lifetime of the consumer or ours. To get your order by December 23rd, order by: December 12th. Compared to the previoud Aviator, the Aviator 2.0 has a full camber profile (previous Aviator was mostly camber, but had some small rocker . New 2022 Jones Snowboards. . Account. manufacturing sustainability, environmental outreach and backcountry education. $384.99 $549.95. Alpine Skis, Nordic Skis, Snowboards, Boots and bindings. Price at time of publish: $400. Demo a board, go to a splitfest, find a Jones EPICenter and more. Colour and item alternatives: Head circumference: Head circumference Choose variant S M L . Shop the collection at the Burton Burlington HQ, Santa Monica, or New York City Flagship Store, and stay tuned for details on the upcoming Burton x Run DMC launch. Minor base irregularities, including base dimples in binding insert area. Jones snowboards are manufactured in Dubai.. Jones Snowboards was founded in 2010 by Jeremy Jones in collaboration with Nidecker Snowboards. Topsheet, edge, sidewall, tip and/or tail protector delamination. use the to add a product and get started. Total set up fee: $100. Spinning or stripped inserts caused by improper mounting of binding hardware. If you have purchased your product in a different country than the one that your are currently living in, and are unable to submit a claim to the shop where you bought it,please contact us here.If the warranty claim is accepted, a flat fee will be charged to cover shipping & duties from our EU warehouse. Register your snow jacket, pant, bib or puffy now to unlock a limited lifetime warranty. manufacturing sustainability, environmental outreach and backcountry education. Jones guarantees all snowboards and splitboards to be free from defects in materials and craftsmanship for a period of: Snowboards & Splitboards purchased between . The new boards for 2021-22 are: Jones Aviator 2.0 - New updated version of the Aviator. More laps, more amplitude, more turns, more smiles, and the 2022/23 season is gearing up to be the most fun yet. If a product is found to be defective by Jones, in its sole discretion, Joness only responsibility shall be limited to repair or replacement of the defective product. To get your order by December 23rd, order by: December 12th. for your first email from REI. Whether you're carving the resorts or getting deep in the backcountry. Binding Builder Job Description Full-Time 2022 Job Brief: We are seeking hardworking individuals to help us assemble bindings, who. Jones Mind Expander Snowboard 2024 . Products exposed to the elements and used frequently can show wear and tear faster than those used less frequently. Bags & Accessories. Product Description. Subject. thirtytwo.com * The Bag of the Month has free domestic shipping, excluding Hawaii and Alaska. Kids Snowboards. Repairs are made in order to restore an item to the original functionality and may not result in a factory appearance. If, within 30 days, you are dissatisfied for any reason, you may return non-embroidered purchases for a refund. ski. The Hanger 3.0 has a wider bushing footprint for enhanced board connection, faster energy transfer and better . Jones Prodigy Snowboard 2024. . Mon-Sat: 8:00 AM - 10:00 PM . Repaired or replaced products are covered for the remainder of the original warranty only. 2-Day Air Shipping Sizes: 148, 152, 155, 158, 161, 159MW, 162MW | Profile: Rocker | Shape: Twin | Flex: 4/10. hunt & fish. Find the best gear for you using our powerful compare tool. How to upload a custom logo to be embroidered on a product(s)? . Be the first to hear about new Jones products, events, contests and team rider news. We're celebrating Black History Month with this limited edition 6-Pack. In a world of increasing specialization, it's nice to get a simple one-step solution every now and then. Well contact you to discuss your options. 2023 Jones Snowboards. Choose country . Log in; Create your account; Learn more about S/Plus. Orders processed during the business week (Monday-Friday) before 2pm Pacific Time are typically shipped the same day or the next business day. You must pay shipping costs to send the product in for inspection. EPICenters are the most well-respected snowboard shops in the world where riders can find the best retail experience & technical support for Jones gear, as well as local riding & safety tips. 21-day right of return. Snowboards ; Boots ; Bindings ; Helmets & Back Protection . The online dealer will submit your warranty claim and arrange replacement or refund if claim is accepted. We specialize in all things snow and skate related. Details. For exchanges,the customer is responsible for shipping the product back to Jones, difference in product cost and return shipping to customer. Only original buyer is eligible for warranty. Help & FAQS: Burton's W48 Program is the best warranty program in the industry and its all part of our commitment to get you back on the mountain as quickly as possible. If you need to rush the customization of your product, please give us a call: 503-747-6141Please refer to the Production Time for questions regarding order status. We will contact you with the repair turnaround time once we have completed our evaluation. Supreme float and rally carlike handling have earned this board a cult following. Any intentional damage or unintentional damage caused by the riders carelessness, abuse, misuse, accident, or neglect. Promotion discounts are not applied to Jones collaboration products. Email address. Jones Snowboards is a snowboard, snowboard binding, and snowboarding clothing & accessories manufacturer based near Lake Tahoe.The company was founded by renowned freeride snowboarder Jeremy Jones.The company has received numerous awards for its snowboards. Check 'em out at The Source. 2023 Recreational Equipment, Inc. All rights reserved. You can easily unsubscribe at any time. Join us in honoring Jake Burton Carpenter's legacy by writing him a note sharing how snowboarding changed . Snowboard Jones use the to add a product and get started. Anyone can join and everyone belongs. Repaired items will be subject to available parts. Snowboard Jones 150 Kaye Street Manchester, NH 03103. See your products care label for washing instructions. 30% off. EMAIL. Now they are flying off the shelves. Discoloration/shrinking/pilling caused by failure to follow our washing instructions. Orders over $315.00 USD qualifies for free domestic shipping. Rest of the world$90 USD board,$90 USD outerwear,$50 USD bindings. Find the perfect board for your riding skill and style, Two parts adventure, one part adrenaline, stirred with stoke and served to inspire, A home grown video series that define our mountain dreams. Product purchased on Ebay, Craiglist, etc. Snow. As part of an overall plan to help shops, we increased the number of carry-over and carry-forward models, plus created an 'Extended Lifespan' program that encouraged dealers to hold . New Year Festival Carnival - Site-wide product discount Save up 10% OFF, Code:H2NGMQ pages, Wood core with biax glass and engineered wood veneer topsheet. Benefits include great gear offers, special pricing on events and an annual Co-op Member Rewardfor life. PHONE: (310) 577-1120 8:30am - 5:30pm, Mon-Fri, PDT EMAIL: General Inquiries: info@arborcollective.com Skateboard Inquiries: skate_info@arborcollect 2+1 years. We will refuse service to any item not freshly washed (including equipment). Register your snowboard now to unlock the third year of the warranty. pages, Back to School Disability Customer Support Off to College Best Sellers Amazon Basics Customer Service New Releases Today's Deals Prime Music Books Registry Kindle Books Pharmacy Amazon Home Fashion Gift Cards Toys & Games Amazon . - .AI or .EPSContact Us Here . 5 Tips for Finding the Perfect Skateboard at our Skate and Ski Shop in NH, Our Snowboard Shop in Manchester is Here to Shine a Light on Rodney Mullen the King of Street Skating. Customers/dealers are responsible for shipping charges to submit boards for warranty inspection. Enjoy your walk and #PlayJones . If you have questions regarding snowboard sizing, please visit a sales specialist at your local REI or contact us at 1-800-426-4840. Prices will be shown in . Monday - Sunday: 10am - 6pm Design innovative mountain gear that sets new performance standards and be a leader in Discounts typically are applied when a product is added to your cart, unless a promo code is advertised during a sales promotion. 2023 Jones Snowboards. Bio Resin All Jones boards are now built with bio-based, renewable epoxy instead of petroleum based epoxy. Raise your voice in the movement to protect and share life outdoors. View All Contacts . This ultra-strong tape makes nearly invisible repairs and adheres to outdoor fabrics like nylon, vinyl, and rubber. There's no better way into the heart of the local scene. Email: ryan@snowboardjones.com. use the to add a product and get started. Jones guarantees all backpacks to be free from defects in materials and craftsmanship for life. | Browse our daily deals for even more savings! We'll send you a few emails every week. Find the perfect board for your riding skill and style, Two parts adventure, one part adrenaline, stirred with stoke and served to inspire, A home grown video series that define our mountain dreams. To open a warranty claim for Salomon winter sports equipment, please contact the authorized Salomon . This directional freeride board is an all-mountain stoke factory, transforming any snow . Graphic fading, discoloration, or other aesthetic blemishes that do not impair performance. manufacturing sustainability, environmental outreach and backcountry education. Size Guide. Members get an estimated 10% back on this item as a part of your annual Co-op Member Reward . too much weight on a too short board). Contact Us. The whispers became deafening and Jones Snowboards released its first decks for 2010-11. Orders processed on the weekend are typically shipped on Monday or Tuesday. Find the perfect board for your riding skill and style, Two parts adventure, one part adrenaline, stirred with stoke and served to inspire, A home grown video series that define our mountain dreams. Register your snowboard now to unlock the third year of the warranty. Contact customer service at the online dealer where you bought the item. Locate an authorized Jones dealer near you. Search. *Original Shipping Charges will not be refunded. Some manufacturers provide recommended rider weights as a general guideline. Based on your location, we have set your preferences to: Free shipping (1-5 days) in Italy for all orders over 75! What can we help you with. Jones 2022/23 Snowboards Preview. You can unsubscribe at any time. Contact our customer service: +49 8856 9367133 [email protected] Register your board here to unlock the third year of the warranty. United States. For online orders please call: 888-262-7337 or email: support@pacificboarder.com Online support hours (PT): Mon to Fri 10AM-6PM Sat to Sun 11AM-5PM For store queries call: (604) 734-7245 All other binding parts have a 1-year warranty from the date of purchase. August 24, 2022. Ken Jones Ski Mart and Snowboard Jones are two separate shops in a free-standing building at 150 Kaye Street across from the Mall of New Hampshire, next to Auto Fair Ford and across from Staples. The newsletter sign-up system is currently down for maintenance. Stock availability can differ per country. To get your order by December 23rd, order by: Any order placed after November 20th will qualify for an Extended Return window through Jan 15th. We evaluate a products lifetime by its intended use and how much use it gets, and not by how old it is. You must pay shipping costs to send the product to us for inspection. JONES : Part Number J.23.BNU.MER.BK.3M.1 : Size Medium : Sport Type . REI and the REI Co-op logo are trademarks of Recreational Equipment, Inc. Members, earn 5% in rewards on all co-op purchases with the REI Co-op, 1 reviews with an average rating of 5.0 out of 5 stars, Add Mountain Twin Snowboard - 2022/2023 to, Ultra Mountain Twin All-Mountain Snowboard - 2022/2023, 1 reviews with an average rating of 3.0 out of 5 stars, Add Ultra Mountain Twin All-Mountain Snowboard - 2022/2023 to, Twin Sister Snowboard - Women's - 2022/2023, Add Twin Sister Snowboard - Women's - 2022/2023 to, Hovercraft All-Mountain Snowboard - 2022/2023, Add Hovercraft All-Mountain Snowboard - 2022/2023 to, Airheart 2.0 Snowboard - Women's - 2022/2023, Add Airheart 2.0 Snowboard - Women's - 2022/2023 to, Add Stratos Snowboard - Women's - 2022/2023 to, Add Ultra Solution Splitboard - 2022/2023 to, Solution Splitboard - Women's - 2022/2023, Add Solution Splitboard - Women's - 2022/2023 to, Dream Weaver Splitboard - Women's - 2022/2023, Add Dream Weaver Splitboard - Women's - 2022/2023 to, Hovercraft Snowboard - Women's - 2021/2022, Add Hovercraft Snowboard - Women's - 2021/2022 to, Add Flagship Snowboard - Women's - 2022/2023 to, Aviator 2.0 All-Mountain Snowboard - 2022/2023, Add Aviator 2.0 All-Mountain Snowboard - 2022/2023 to, 865 reviews with an average rating of 4.5 out of 5 stars, 39 reviews with an average rating of 3.5 out of 5 stars, 27 reviews with an average rating of 4.5 out of 5 stars, 37 reviews with an average rating of 4.3 out of 5 stars, 76 reviews with an average rating of 4.8 out of 5 stars, 54 reviews with an average rating of 3.8 out of 5 stars. Jones 2023 Snowboard Description; Categories; Featured Brands; All Brands; 4 items found. . Mark Sollors Professional Snowboarder. free shipping from 100 (DE&AT, bulky goods excluded) we are climate neutral. Based on your location, we have set your preferences to: We do not ship to this location. Jones SnowboardsJones Meteorite Snowboard Binding. Jones. JONES : Part Number J.22.SNM.UCR.XX.152.1 : Size 152 : Sport Type . Design innovative mountain gear that sets new performance standards and be a leader in Your product may simply have reached the end of its lifetime. Are: Jones Aviator 2.0 - new updated version of the warranty circumference... Too much weight on a product and get started - new updated version of warranty. Lifetime of the Month have free shipping of this Store ca n't be seen by a younger audience Carpenter. For new snow, hidden finds, and enjoy 90 USD board, to... One-Step Solution every now and then must be purchased from a Jones Authorized Dealer to unlock the year. Customers/Dealers are responsible for shipping charges to submit boards for 2021-22 are: Jones 2.0! As a general guideline days from account opening your snow jacket,,... You & # x27 ; s legacy by writing him a note sharing how snowboarding changed or... To restore an item to the original functionality and may not result in world., contests and team rider news 3.0 has a wider bushing footprint for enhanced board connection, faster energy and! In 2010 by Jeremy Jones in collaboration with nidecker Snowboards Hanger 3.0 has wider... ( including equipment ) Snowboards was founded in 2010 by Jeremy Jones in collaboration with nidecker.! Nidecker SA, Place de l'Industrie 2 1180 Rolle, Switzerland, https: //www.jonessnowboards.com/module/ndk_compare_products/CompareProducts applied to,. % on our huge selection, and rubber Store ca n't be by!: we do not ship to this location chat now, please the. Always on the weekend are typically shipped the same day or the next day... Shipping costs to send the jones snowboards customer service number in for inspection Browse our daily deals for even more savings emails! Spinning or stripped inserts caused by improper mounting of binding hardware your board here to unlock the year... Use and how much use it gets, and enjoy elements and used can! Of binding hardware by Jeremy Jones in collaboration with nidecker Snowboards from in! Return non-embroidered purchases for a refund USD bindings SA, Place de l'Industrie 2 1180 Rolle Switzerland... Has a wider bushing footprint for enhanced board connection, faster energy transfer better... Fading, discoloration, or other aesthetic blemishes that do not ship this... ) 881-3138 Cookie Settings Accessibility, Boots and bindings and pow day fun whenever. You switch location, your Bag will be immediately returned without being evaluated seen by younger! The backcountry items will be immediately returned without being evaluated, including base dimples in binding insert.... Board ) in order to restore an item to the reasonable lifetime of the warranty outerwear $! Chat now of purchase at Jones Authorized Dealer to unlock the third year of the warranty events contests..., $ 50 USD bindings Settings Accessibility boards for warranty inspection: Head circumference Choose variant s M L simple. Must Pay shipping costs to send the product, materials and craftsmanship for life ; more. Outerwear are at the highest quality and manufacturing standards, but even the best jones snowboards customer service number you! Contact the Authorized Salomon December 12th vinyl, and rubber nearly invisible repairs and to!, materials and components and not the lifetime of the world $ 90 USD board, $ USD! Next business day board, $ 90 USD outerwear, $ 90 USD board, $ 90 board. Bought the item from defects in materials and craftsmanship for life intentional damage unintentional... Dry cleaning, over drying, and/or the failure to follow our washing instructions show wear and faster... How much use it gets, and not by how old it is note how! Footprint for enhanced board connection, faster energy transfer and better failure properly. Builder Job Description Full-Time 2022 Job Brief: we do not impair performance s L. Within 10 weeks of purchase at Jones Authorized Dealer to unlock jones snowboards customer service number year... Account ; Learn more about S/Plus logo to be made within 10 of! Item alternatives: Head circumference Choose variant s M L within 30 days, you are dissatisfied for any,!, dry cleaning, over drying, and/or the failure to properly wash. Jones Solution.... A sales specialist at your local REI or contact us at 1-800-426-4840 huge selection, pow. 'S inventory for a refund an item to the elements and used frequently can wear... Custom logo to be embroidered on a too short board ) weight on too... Over drying, and/or the failure to follow our washing instructions an annual Co-op Reward... And pow day fun Month with this limited edition 6-Pack for domestic andUPS... Days, you are dissatisfied for any reason, you are dissatisfied any. Der Hersteller von Inlineskates, Snowboards, Boots and bindings a cult following our daily for. Customers/Dealers are responsible for shipping charges to submit boards for jones snowboards customer service number inspection orders. For even more savings Browse our daily deals for even more savings Jones collaboration. A cult following and extend the life of our products whenever possible and components and not by how old is! Younger audience, accident, or neglect based on your location, we have set preferences... In product cost and return shipping to customer Description Full-Time 2022 Job Brief: we seeking... Jones Snowboards are manufactured in Dubai.. Jones Snowboards was founded in 2010 by Jeremy Jones collaboration! Tear faster than those used less frequently us in honoring Jake Burton &. Craftsmanship for life, Switzerland, https: //www.jonessnowboards.com/module/ndk_compare_products/CompareProducts and rubber unwashed items will be returned! Open a warranty claim and arrange replacement or refund if claim is.! To a splitfest, find a Jones EPICenter and more rider news collaboration with nidecker.... Send an email ; Sydney Store ; Back Guarantee damage caused by failure properly. At Jones Authorized Dealer to unlock the third year of the original warranty Only, 30. Boots and bindings you are dissatisfied for any reason, you may return non-embroidered purchases for refund! For free domestic shipping, excluding Hawaii and Alaska how snowboarding changed hunt new! And share life outdoors bib or puffy now to unlock the third year of the Month free. Circumference Choose variant s M L use of bleaches, wash additives, dry cleaning, over,! Dealer to unlock the third year of the warranty and may not result in a world of increasing,. Usps for domestic orders andUPS for International Shipments this ultra-strong tape makes nearly invisible repairs and adheres outdoor... With Crypto ; Back Protection for new snow, hidden finds, and the. Intended use and how much use it gets, and rubber components and not by how old it our! By: December 12th 2021-22 are: Jones Aviator jones snowboards customer service number - new updated version of the Month free... Jones Authorized Dealer to unlock the third year of the warranty backpacks to be made within 10 weeks of at! Misuse, accident, or other aesthetic blemishes that do not impair performance for maintenance *... And components and not by how old it is Back to Jones products!, wash additives, dry cleaning, over drying, and/or the to. Contact customer Service: +49 8856 9367133 [ email protected ] register snow. Base irregularities, including base dimples in binding insert area you bought the item an annual Member... 8856 9367133 [ email protected ] register your snowboard now to unlock a limited lifetime warranty special pricing events... Assemble bindings, who a few emails every week rider news: Sport Type a refund ;.! Materials have a lifespan and will degrade emails every week world of increasing specialization, it #. To protect and share life outdoors short board ), events, contests team... Sizes: 156 159 162 in the backcountry 's inventory wash. Jones Solution Splitboard the turnaround. The Bag of the world $ 90 USD outerwear, $ 50 USD bindings account. Item not freshly washed ( including equipment ) item not freshly washed including! Have earned this board a cult following Back on this item as Part! The to add a product and get started $ 315.00 USD qualifies for free domestic shipping, excluding Hawaii Alaska... Benefits include great gear offers, special pricing on events and an annual Co-op Member Reward ; Call Driving! Are dissatisfied for any reason, you may return non-embroidered purchases for a refund stoke factory, transforming any.! Visit a sales specialist at your local REI or contact us at 1-800-426-4840 shipped same... Epoxy instead of petroleum based epoxy be seen by a younger audience first purchase outside of REI within days. International Shipments properly wash. Jones Solution Splitboard first purchase outside of REI within jones snowboards customer service number... To submit boards for warranty inspection goods excluded ) we are climate.... In jones snowboards customer service number Create your account ; Learn more about S/Plus or getting deep in backcountry. Climate neutral a custom logo to be embroidered on jones snowboards customer service number too short )... Celebrating Black History Month with this limited edition 6-Pack Jones: Part Number J.22.SNM.UCR.XX.152.1 Size. Salomon winter sports equipment, please contact the Authorized Salomon region 's inventory bio-based, renewable epoxy of... Increasing specialization, it & # x27 ; s nice to get your order by: 12th. We specialize in all things snow and skate related to the reasonable lifetime of the local scene 2023... Snowboard Jones use the to add a product and get started Available Only... And Alaska: AU $ 999.95 Pre-order Sizes: 156 159 162 a few emails every week: Type...
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jones snowboards customer service number 2023