Learners are advised to conduct additional research to ensure that courses and other credentials pursued meet their personal, professional, and financial goals. /Tabs /S The SlideShare family just got bigger. /CS0 [/ICCBased 36 0 R] with one another. U9WAU4;NBTXnK8)v.(jyw~]=V6g 208 0 R 209 0 R 210 0 R 211 0 R 213 0 R 215 0 R 216 0 R 217 0 R 219 0 R 220 0 R The findings could be useful to any management institution which is thinking of making effective use of ICT in its curriculum. MBN(Ocvcr|Fo.dd7/X This book, An Introduction to Communication Skills, is the first in the series. /Subtype /Type1 /Rotate 0 communication channels and bad handwriting also create misunderstanding in learning the message. 0000001857 00000 n << We've encountered a problem, please try again. In this study, we assessed the effects of institutional factors, defined as a usual source of care and the type of a usual source of care, on perceived patient-provider communication and . If u need a hand in making your writing assignments - visit www.HelpWriting.net for more detailed information. >> /Type /Page 248 0 R 458 0 R null] 24 0 obj %PDF-1.4 % 0000005369 00000 n % /H /I 0s>tPs4 G bfrTwrhl#CrGQ\n:@|0$Wa ;!LA j0rt|8;I}kfK6I M\9kEY0h5^I,\.Zm=yO7nfVx3[?&)0^VdeIlBoTClnu`. zs`DV YTO>P|Lq9:bn;!v4s WR?8o&Yo_2H1;V9.5Ok w..lW]\N 5 /W 0 The two-way communication process involves the transmission of a message from a sender to a receiver and back. Keywords: ICT, information technology, communication technology, critical factors, management education INTRODUCTION Certain factors which appeared to be barriers towards ICT usage were also found from the analysis. 11 0 obj This way, you can improve your communication as a counselor, social worker, marketer, professor, colleague, or friend.. /Type /Page << Is your message casual enough to use WhatsApp, or would a formal email be more efficient and thorough? >> /TT0 38 0 R /Subtype /Type1 xn0EV;];t 0b@"qC1_AJ3g. >> /StructParents 3 0000060871 00000 n endobj 0000002616 00000 n xref %PDF-1.6 /ColorSpace << Hearing loss affects more than the individual. ' Zk! $l$T4QOt"y\b)AI&NI$R$)TIj"]&=&!:dGrY@^O$ _%?P(&OJEBN9J@y@yCR nXZOD}J}/G3k{%Ow_.'_!JQ@SVF=IEbbbb5Q%O@%!ByM:e0G7 e%e[(R0`3R46i^)*n*|"fLUomO0j&jajj.w_4zj=U45n4hZZZ^0Tf%9->=cXgN]. HMO@s Up to 93 percent of communication, then, does not involve what you are actually saying.. /Icircumflex /Idieresis /Eth /Ntilde /Ograve /Oacute /Ocircumflex /Otilde /Odieresis /multiply If you are a team leader, you might read Slack messages from your teammates, gauge that they are frustrated with the workload, and respond by resetting priorities for the next few weeks. /Type /Font 2. /Type /Metadata /CS0 [/ICCBased 36 0 R] Only taking into consideration the interplay between processes occurring at . /quotesingle 96 /grave 128 /bullet /dagger /daggerdbl /ellipsis /emdash /endash Become sensitive to non-verbal messages. "How Much of Communication Is Nonverbal?, https://online.utpb.edu/about-us/articles/communication/how-much-of-communication-is-nonverbal/." 425 0 R null 426 0 R null 427 0 R null 428 0 R null 429 0 R null Ones This may lead people to limit their social interactions or affect their performance at work. /MediaBox [0.0 0.0 595.32 841.92] 0000001910 00000 n 0000010212 00000 n 131 0 R 135 0 R 123 0 R null 384 0 R null 385 0 R null null 386 0 R Understanding the factors that influence communication, such as context and setting, active listening, emotional state, nonverbal communication, culture and diversity, and clarity and conciseness, can help improve communication and build stronger relationships. >> 30 462 0 R] /Encoding << Some communication ethicists stress situational factors more than others, but all approaches to the study recognize the importance of context. regarding factors such as communication, digital literacy, leadership, collaboration, emotional intelligence, lea rning skills, cross-cultural understanding, and educ ation (Urmi & Taher, 2021). 4 0 obj endobj Free access to premium services like Tuneln, Mubi and more. Hard Skills vs. Soft Skills: Whats the Difference? endobj FACTORS OF COMMUNICATION. null 421 0 R null null 422 0 R null 423 0 R null 424 0 R null It has now become quite easy to clear doubts or misconceptions by contacting all parties who are involved in a communication misunderstand-ing, and his improves the quality of communication. /florin /fraction /guilsinglleft /guilsinglright /minus /perthousand /quotedblbase /quotedblleft /quotedblright /quoteleft The . FVgj,.`-`k(P83W`O3e+= ;?s%f:M~"-XhBV :oreover i a, person uses his language in a very inormal way, it will send a negative vibe to, the receiver about the personality o the sender. /TT0 38 0 R If you are a professor, you might take advantage of end-of-semester feedback forms and act on your students' needs by hosting one-on-one meetings during office hours. /Font << endobj null 252 0 R 463 0 R 464 0 R 463 0 R null 253 0 R 465 0 R null 254 0 R application/pdf 0000006607 00000 n >> /DropCap /Figure /Adieresis /Aring /AE /Ccedilla /Egrave /Eacute /Ecircumflex /Edieresis /Igrave /Iacute /Subscript /Span 177 0 R 178 0 R 415 0 R null 179 0 R 180 0 R 181 0 R] /ModDate (D:20161108163648+02'00') 165 0 R 166 0 R 167 0 R 168 0 R 169 0 R 170 0 R 171 0 R 172 0 R 173 0 R 174 0 R /Type /Page $motions are one o, to communicate with their elders especially their parents, even i their, parents are doing something wrong they can5t stop them. /Type /Page null 371 0 R null null 150 0 R 151 0 R null null 372 0 R null /CropBox [0.0 0.0 595.32 841.92] /Rotate 0 /F4 41 0 R endobj /Parent 4 0 R !f Nb:m. /TT1 40 0 R /MediaBox [0.0 0.0 595.32 841.92] stream /Subtype /Link >> 113 0 R 114 0 R 360 0 R 114 0 R 361 0 R null 115 0 R 362 0 R null 116 0 R 0000003530 00000 n 107 0 R 108 0 R 355 0 R 108 0 R 356 0 R 108 0 R] 15 0 obj << >> ( there is too, much noise it can irritate people and they may not be able to hear each other. 0000086276 00000 n /TT2 51 0 R Make sure you are aware of your audiencethose you intend to communicate with may differ from those who actually receive your messages. Carefully created letters, reports, presentations or web pages, send the outside world an important message about the work and quality of the organization. 0000002086 00000 n /Parent 4 0 R Effective communication requires you to consider whether you need to meet in person or if Zoom would suffice. /MediaBox [0.0 0.0 595.32 841.92] 315 0 R 316 0 R 317 0 R 318 0 R 319 0 R 320 0 R 321 0 R 322 0 R 323 0 R 324 0 R 7 0 obj 245 0 R 246 0 R 247 0 R 248 0 R 249 0 R 250 0 R 251 0 R 252 0 R 253 0 R 254 0 R 0000086393 00000 n endobj >> 430 0 R null 431 0 R null 432 0 R null 433 0 R null 434 0 R null Critical infrastructures - such as electricity networks, power stations and Smart Grids - are increasingly monitored and controlled by computing and communication technologies. /degree /plusminus /twosuperior /threesuperior /acute /mu 183 /periodcentered /cedilla /onesuperior 6'&WF9XotJm !$~] l1w0F0ZrkYA@AuY!ekobPNevo)y8 )MV6(o] Effective communication skills are fundamental to good interactions between two or more people. A 5-Step Approach to Engaging Your Employees Through Communication | Phil Eri Lecture 1-Introduction to labour market skills (1).pptx, No public clipboards found for this slide, Enjoy access to millions of presentations, documents, ebooks, audiobooks, magazines, and more. /Resources << 2016-11-08T16:36:48+02:00 /CS1 [/ICCBased 37 0 R] Wray et al 2008). /Tabs /S endobj /DA (/Helv 0 Tf 0 g ) /CS0 [/ICCBased 36 0 R] 4.0,` 3p H.Hi@A> 814 0 obj<>stream << /ColorSpace << /Tabs /S << >> 0000002797 00000 n /odieresis /divide /oslash /ugrave /uacute /ucircumflex /udieresis /yacute /thorn /ydieresis] /Creator (Acrobat PDFMaker 15 for Word) << /TT1 40 0 R <> Once you have successfully identified your audience and listened to their intentions, needs, and desires, you may have something to communicate. /Contents 47 0 R Openness of government communication is important for fostering trust (e.g. /ColorSpace << In the workplace, effective communication can help you:, Grow your organization more rapidly and retain employees, Benefit from enhanced creativity and innovation, Build strong relationships and attract more opportunities for you or your organization. The various researchers and scholars have conducted research. hDA0 n:UtCCDo_ BU&9Y]q6Hb&*d[=@ #)L>qyB.X(oB)~S[1R[ [M0 endstream uuid:78409e0a-8763-4482-bcca-422d9a2f81e8 Communication is known to be the key factor for the success of any organization, within any kind of an organizational structure, individuals have to work in collaboration, they need to conduct meetings, discuss with each other various issues regarding their functions and activities; on the other hand, if they /C2_0 48 0 R /CropBox [0.0 0.0 595.32 841.92] /CS0 [/ICCBased 36 0 R] << << /Length 13 0 R /Filter /FlateDecode >> /PDFDocEncoding 7 0 R Their age, race, ethnicity, gender, marital status, income, education level, subject knowledge, and professional experience can all impact how theyll receive your message., If youre advertising a fast food restaurant, for example, you might want to deliver your message to an audience thats likely to be hungry. >> Weve updated our privacy policy so that we are compliant with changing global privacy regulations and to provide you with insight into the limited ways in which we use your data. 7ac! By considering your audience, practicing active listening, clarifying your communication, and choosing the right medium or environment, you are well on your way to exercising communication effectiveness. 375 0 R null null 153 0 R 154 0 R null null 376 0 R null null [N@ OVN|d{"lM?/ 0 3Z}q9P-(2gG1BH}!5s(C[KNzGi}eh}.,`vaO|"|Dagv8fY@DC,u,?BrW6|k{ !}y)g>{ dcy:@#ZmJC4$JPox{K{d}7M'K|G`gh0E5aW(5dvcMf!iY#5 `"0DyVvt!F9Md^N'Pj@H:h@ !$!CyXyt,#JI(G],N.cL>`m=X`Xg&*\RIB) )I"24PPe9#\~HeA~@bzj@ B /ColorSpace << 25 468 0 R 26 468 0 R 27 464 0 R 28 464 0 R 29 464 0 R 235 0 R 236 0 R 237 0 R 238 0 R 239 0 R 240 0 R 241 0 R 242 0 R 243 0 R 244 0 R /ColorSpace << 85 0 R 86 0 R 87 0 R 88 0 R 89 0 R 90 0 R 91 0 R 92 0 R 93 0 R 94 0 R /Annots [23 0 R 24 0 R 25 0 R] 0000001987 00000 n M=5L2s0;KGSf&N 4(pTRzk.thL|m , ~l9amQ. 3$dHW!g ;DJq[5+:Neg"80h b JiiX$\2())! (hle% 0c`b5,"8'+ /Rect [197.602 614.983 268.481 624.182] xXKoG8am0Mei;]k(R %9%vW};.o>I?e{8{xl5.tkr+|O]v&:MnY,~zzr=GnBY%W7K 6(xAZ~_q5v9`S~[x89p-u3Ewg95" ~srHoyfO.s"m=T]9 $ke9tx0-Nh /Marked true Start building better communication with Improving your Communication Skills from the University of Pennsylvania, Successful Negotiation: Essential Strategies and Skills from the University of Michigan, or Effective Communication: Writing, Design, and Presentation from the University of Colorado Boulder.. /TT2 39 0 R Communication, like any other skill, is one you can improve upon with practice. << /CS1 [/ICCBased 37 0 R] Effective communication is the process of exchanging ideas, thoughts, opinions, knowledge, and data so that the message is received and understood with clarity and purpose. endobj /TT0 38 0 R Using the right medium or platform to communicate matters. 295 0 R 296 0 R 297 0 R 298 0 R 299 0 R 300 0 R 301 0 R 302 0 R 303 0 R 304 0 R 195 0 R 196 0 R 197 0 R 198 0 R 199 0 R 200 0 R 201 0 R 202 0 R 203 0 R 204 0 R /Annots [61 0 R 62 0 R 63 0 R 64 0 R 65 0 R 66 0 R 67 0 R 68 0 R 69 0 R 70 0 R O*?f`gC/O+FFGGz)~wgbk?J9mdwi?cOO?w| x&mf /StructParents 7 % >> << /ProcSet [ /PDF /Text ] /ColorSpace << /Cs1 7 0 R >> /Font << /TT1 8 0 R /MediaBox [0.0 0.0 595.32 841.92] Learn faster and smarter from top experts, Download to take your learnings offline and on the go. 0000006513 00000 n << 155 0 R 156 0 R 157 0 R 158 0 R 159 0 R 160 0 R 161 0 R 162 0 R 163 0 R 164 0 R 0000068468 00000 n 265 0 R 266 0 R 267 0 R 268 0 R 269 0 R 270 0 R 271 0 R 272 0 R 273 0 R 274 0 R >> R:p9)ea] 12 0 obj In your personal life, effective communication can lead to: Improved social, emotional, and mental health, New bonds based on trust and transparency, Better problemsolving and conflict resolution skills, In face-to-face conversation, body language plays an important role. /Resources << /TT0 38 0 R /Contents [26 0 R 27 0 R 28 0 R 29 0 R 30 0 R 31 0 R 32 0 R 33 0 R 34 0 R 35 0 R] Effective communication entails the correct interplay of the following elements: 1. << /brokenbar 168 /dieresis /copyright /ordfeminine 172 /logicalnot /.notdef /registered /macron 9 [249 0 R 459 0 R null 250 0 R 460 0 R null 251 0 R 461 0 R 462 0 R 461 0 R The benefits of communication effectiveness can be witnessed in the workplace, in an educational setting, and in your personal life. 401 0 R 402 0 R 403 0 R] xWn6}WL"ucEE>:N&^i~C6x89s(oX'S#C?oQ5[|]?9g2 6KHdo;7yfOT /ColorSpace << >> hs2z\nLA"Sdr%,lt /F5 42 0 R 3 0 obj But how much of our communication actually reaches the intended audience or person the way we hoped? The elements in a communication process determine the quality of communication. null 365 0 R null null 144 0 R 145 0 R null null 366 0 R null &ot li!e, i someone as!s you or a glass o water and you, go away in silence, he won5t !now i you are went to get water or him or went, 6se o language is an important actor in communication, how one uses, the language, how he structures the sentences, use o grammar are essential in, misinterpretation o the message which hinders the, For e4ample read these two sentences and see how a diference o comma. /MediaBox [0.0 0.0 595.32 841.92] /AcroForm 2 0 R << very important to understand that a majority of communication is non-verbal." Inability to follow feedback properly might spoil the very purpose of communication. /Parent 4 0 R /Contents 74 0 R This chapter explores shared elements of Group # 4 endobj Activate your 30 day free trialto continue reading. When the individuals suffer from speech disabilities and hearing impairments, they make use of sign languages in communicating. << >> Encoding the message Developing an idea Transmitting the message Reception of the message /Pages 4 0 R null 392 0 R null null 159 0 R 160 0 R null null 393 0 R null 0000002395 00000 n /Parent 4 0 R 18 0 obj Accessed February 3, 2022. |U[ cU!M@s6b1*A_I=g}kRRGlpa9Mb1o3B'[@s&\KpT:Z`zSQI7}^ stream In this article, well define what effective communication looks like, discuss its benefits and offer ways to improve your communication skills. << startxref >> /Tabs /S PEsob(v/ZJ)ncbwK 5uc([$aDH_8RY+)^/z)JiG).U7%( IX7m#@Afu3M%kgS?nPU6mFMr!NX**FDEF{_&(FRgra KQzJuw ~(=R P^dqar3!/B.PKnDDD ^`N]TDXXEsT.f f?zwuD!TMOorTGu=d]fC~an$Mn c"s!>LJM4C?}~&Oe*0?` S Cz)Gf~|vgf /CropBox [0.0 0.0 595.32 841.92] /Font << 127 0 obj <>stream /Font << >> /CS1 [/ICCBased 37 0 R] 27 0 obj /Diagram /Figure Activate your 30 day free trialto unlock unlimited reading. /Contents 45 0 R /CS0 [/ICCBased 36 0 R] /TT2 40 0 R /StructParents 4 435 0 R null] /Annotation /Span S. Alina & Zainab Ashraf. 2023 Coursera Inc. All rights reserved. 9 0 obj /Nums [0 [79 0 R 80 0 R 81 0 R 82 0 R 83 0 R 346 0 R 83 0 R 84 0 R 347 0 R 84 0 R >> /Metadata 3 0 R endobj %imilarly people. 0000067378 00000 n +}omnwau<>uw%,V{( nu"+DQWA%p,i(*p]rfd'OJ3)E Iqj~B1mJ#"M'>-(22 /igrave /iacute /icircumflex /idieresis /eth /ntilde /ograve /oacute /ocircumflex /otilde It can also include the potential for interference during the communication. 0000061342 00000 n Non-Verbal Communication 65% of the message is sent non-verbally. 28, 2013 11 likes 29,010 views Download Now Download to read offline Business Technology Bilal Hussain Follow As a Selfemployee at Google AdSense Advertisement Advertisement Recommended The elements of communication yvonne maanita 1k views 10 slides Communication process and elements of communication [Lab1] 0 A1vjp zN6p\W pG@ Factor analysis was done to reduce variables. It can occur in person, on the internet (on forums, social media, and websites), over the phone (through apps, calls, and video), or by mail. /Encoding 7 0 R 481 0 R null 265 0 R] /Endnote /Note Listening well means not just understanding the words or the information being communicated, but also understanding the emotions the . Looks like youve clipped this slide to already. Stacks & Salwen, 2009, p. 223). /Font << 0000001592 00000 n /StructParents 2 /Superscript /Span endobj 103 0 R 352 0 R 103 0 R 104 0 R 353 0 R 104 0 R 105 0 R 106 0 R 354 0 R 106 0 R /ColorSpace << /Resources << This is driven by many factors, including the rapid evolution of threats and consistent . %%EOF It appears that you have an ad-blocker running. /ColorSpace << 0000033425 00000 n 14 0 obj /BS << 0hat5s the, reason; They are scared o them. 477 0 R null 263 0 R 478 0 R 479 0 R 478 0 R null 264 0 R 480 0 R 264 0 R 0000030673 00000 n >> Increasing employee engagement, which can raise annual income by up to 19%. null 380 0 R null 381 0 R null null 382 0 R null 383 0 R null 225 0 R 226 0 R 227 0 R 228 0 R 229 0 R 230 0 R 231 0 R 232 0 R 233 0 R 234 0 R >> endobj Reviews by Lee (2008), Menon (2004) and Menon and Goh (2006) examined why Singapore fared so well during the SARS crisis, whereas Hong Kong did not and concluded that transparency in communications was key. /MediaBox [0.0 0.0 595.32 841.92] For communication to be effective, it must be clear, correct, complete, concise, and compassionate. 205 0 R 206 0 R 207 0 R 208 0 R 209 0 R 210 0 R 211 0 R 212 0 R 213 0 R 214 0 R 0000061378 00000 n /TT0 38 0 R The basic way to !now i the receiver has got, enables the con8rmation o understanding between the two persons or groups, on some topic and ater ending the seminar there is a silence, no /uestions, as!ed etc. Knowing your audience can be key to delivering the right messages effectively. Ethical and Unethical Communication This chapter explores the relationship of communication to ethics. 0000086224 00000 n In order to be able to study feedbacks and responses, many factors including the language and culture of the receiver/audience are to be judged. /Tabs /S endobj % 192 0 R 193 0 R 194 0 R 195 0 R 196 0 R 197 0 R 198 0 R 199 0 R] /MarkInfo << xwTS7" %z ;HQIP&vDF)VdTG"cEb PQDEk 5Yg} PtX4X\XffGD=H.d,P&s"7C$ /Type /Pages u]~_*Tte1:Ee:YM5ZTT20]tI>xtp4~Kp'woE6.? /CropBox [0.0 0.0 595.32 841.92] [7A\SwBOK/X/_Q>QG[ `Aaac#*Z;8cq>[&IIMST`kh&45YYF9=X_,,S-,Y)YXmk]c}jc-v};]N"&1=xtv(}'{'IY) -rqr.d._xpUZMvm=+KG^WWbj>:>>>v}/avO8 /Chart /Figure Before executing your communication, be sure to consider your audience and practice active listening to get to the heart of their needs and desires. /TextBox /Art /TT1 40 0 R Time lag and amount o time or, a message to travel across the world is the ma"or barrier in communication. 3 [119 0 R 120 0 R 122 0 R 124 0 R 126 0 R 127 0 R 129 0 R 132 0 R 134 0 R 136 0 R Or suppose youre telling your family about your engagement. /CropBox [0.0 0.0 595.32 841.92] /CS0 [/ICCBased 36 0 R] 2.Language Barriers: Barriers arising due to differences in languages, words meaning or pronunciation can create confusion among the people. are the ma"or actors, o the environmental actors are &oise, time, physical distance, space, climate, because it ma!es it di'cult or people to tal! endstream 22 0 obj /StructParents 6 /Contents 49 0 R /StructParents 0 466 0 R null 255 0 R 467 0 R 255 0 R 468 0 R null 469 0 R null 256 0 R /TT0 38 0 R Here are a few ways to start improving your communication skills, whether at home or on the job. %V'(55i^ /Font << 0000033494 00000 n E NHp:jPLz:>!3-Ay/ S}7|I:S(*NI$N WG\C+ ] T*qh;1JW?~IUo PY6=EmFS+L:glE60ariM!_ @.$q9i'4Y,8ikLc23$_mKhHcKc7b#rd.PF1QZ. /P 5 0 R 0000008520 00000 n On the flip side, companies led by effective communicators had nearly 50 percent higher total returns to shareholders over companies with less effective communicators at the helm [1]. It also account for non binary interactions, this means that it will remain good even for communications involving more than two sources. We've updated our privacy policy. endobj /TT1 40 0 R 185 0 R 186 0 R 187 0 R 188 0 R 189 0 R 190 0 R 191 0 R 192 0 R 193 0 R 194 0 R 0000003738 00000 n >> Communication skills, emotional self-control and relational competences of the child evolve all together. %PDF-1.5 % 0000005446 00000 n The receiver: the party to whom the sender transmits the message; 3. Communication occurs in many forms, including verbal and non-verbal, written, visual, and listening. )hysical distance between the two people will afect the way that, they are able to communicate with one another. Many of us communicate with people every day, whether in person or on the countless digital platforms available to us. Will there be a discussion afterward, and would it be fruitful to conduct it in a pub, cafe, or in a field outdoors?. /ParentTree 21 0 R Will the platform be a Facebook post, product placement in a film, or a printed poster hung in cafes? /Helv 8 0 R Spoken channels include face-to-face conversations, speeches, phone conversations and voicemail messages, radio, public address systems, and Skype. /quoteright /quotesinglbase /trademark /fi /fl /Lslash /OE /Scaron /Ydieresis /Zcaron /S /S 10 0 obj Decreasing the likelihood of high turnover rates by 50%. Communication motivates, informs, suggests, warns, orders, changes behaviour, and establishes better relationships, to make interaction meaningful and make oneself understood. /Resources << hbbd```b``u`:LLT0"YzX$&5$#6lf fkf"n rSay3012qDbg3 /Tabs /S /StructParents 8 hb```a``c`c` @Q)0&HaX[f Zi"B Channel. communication when the need arises, chiefly verbal commu-nication whose storage posed real challenges in pre-technology times (Harankhedkar, 2011). 5 0 obj endobj /F 0 /Type /Page There is a pretty large communication, gap between children5s and parents, the reason is children5s ear their. endobj 0000004656 00000 n /Contents 53 0 R /BS << Effective communication requires us to be clear and complete in what we are trying to express. 1 [101 0 R 348 0 R 101 0 R 102 0 R 349 0 R 102 0 R 350 0 R 102 0 R 103 0 R 351 0 R Increasing returns to shareholders by up to 47%. /ColorSpace << 26 0 obj >> DOCX, PDF, TXT or read online from Scribd, 75% found this document useful, Mark this document as useful, 25% found this document not useful, Mark this document as not useful, Save Factors Affecting Communication For Later. /Length 793 446 0 R 447 0 R null 241 0 R 448 0 R null 242 0 R 449 0 R null 243 0 R 0000001374 00000 n 215 0 R 216 0 R 217 0 R 218 0 R 219 0 R 220 0 R 221 0 R 222 0 R 223 0 R 224 0 R , both within or outside the organi3ation can afect the, rom the picture that cultural diferences also, efects the communication. Active listening is the practice of giving your full attention in a communication exchange., Some techniques include paying attention to body language, giving encouraging verbal cues, asking questions, and practicing non-judgment. As a result of this analysis, 40 statements have been categorized under five factors: Positive communication, comprehension and expression,. /Subtype /Link When communicating with others, we often focus on what we should say. The models of communication render an important contribution in facilitating the processes of communication in an efficient manner. However, effective communication is less about talking and more about listening. << Westley and Maclean communication model is Two Dimensional. 1660 0 obj <> endobj 9 0 obj 10 347 0 R 11 346 0 R 12 456 0 R 13 447 0 R 14 444 0 R /S /S A!BqEp>.4TI!|WT>of|#L^LTAPDH%g5Vlgm$Rq,$\4OR1>F}\$NM#&rR @K $|Z0EH43G(Y$`"0f? >> /StructParent 11 /MediaBox [0.0 0.0 595.32 841.92] o, conte4t to the %ender. ?ZPy2_0mukYt6_ud)j=jA[q(]"Y,f,`]h/BA9KP0d;]k 0000002076 00000 n 125 0 R 126 0 R 127 0 R 128 0 R 129 0 R 130 0 R 131 0 R 132 0 R 133 0 R 134 0 R stream /MediaBox [0.0 0.0 595.32 841.92] /TT0 38 0 R This could be a billboard on the side of a busy highway that shows a giant cheeseburger and informs drivers that the closest location is just two miles away.. /TT2 39 0 R /TT0 38 0 R 0000006392 00000 n 0000003035 00000 n >> /Count 10 /CS0 [/ICCBased 36 0 R] between people. qFb5+rZB^n<0|-t5fZmp121"8p&npk.0b.WYqJR;(eQ3}( 38kA_ }^3X[wJ>QVsQl:Y_V&TDMm;:JZ To do this effectively, turn to the 5 Cs of communication to ensure your message is: Prepare to communicate in a way that achieves most of these characteristics. >> 0000002427 00000 n 811 30 0000005123 00000 n >> >> /StructParents 9 K0iABZyCAP8C@&*CP=#t] 4}a ;GDxJ> ,_@FXDBX$!k"EHqaYbVabJ0cVL6f3bX'?v 6-V``[a;p~\2n5 &x*sb|! 145 0 R 146 0 R 147 0 R 148 0 R 149 0 R 150 0 R 151 0 R 152 0 R 153 0 R 154 0 R 2016-11-08T16:36:48+02:00 hXn~Pf ,+vK&2H:k}MbkuSUCJV:lFk5Kg+N%/r1xLNQcGke6ieQ&5L5k^Y-(&'mI9krACk8?kFa3i{Xs*hk?WG:>T||owGJmv77d1^ubf{[]|}xjs8Kuu Due to its multi-dimensional aspect there are a wide range o actors which have, communication some o the important ones which we thin! >> 0000001510 00000 n /StructParents 5 >> /F6 43 0 R igi:adu5*:_/4h[_h(ST\U!JzO5jTU}jWb80B You might host a gathering after to celebrate, send them photos of the engagement in a group chat, surprise them in conversation over dinner two weeks later, or post on social media. 0000060844 00000 n >> Communication is as old as human history; many indicators prove that effective communication is the main factor enhancing civilization through . 4 It can account for different modes of communication, i.e., for both interpersonal communication and Mass communication. )oor lighting, inconvenient space, inade/uacy o space are all, actors that ma!e people irritable and annoyed and thus afect the efective, is also an important actor o communication. >> >> Every communication includes a sender and a receiver (addresser and addressee). /K 20 0 R >> >> >> /Name /ZaDb " The channel is the way in which a message or messages travel between source and receiver." (McLean, 2005). >> [m|]g&wrO,]JHbn3+V`]hs'!QpFe{;iwy235dsP|N*eM!Q3`=!B4(]-uCj((ubds^ [~Yb~^Hq0gZ&u@_~#E^TAOl7`[n^0B 8r6X#/9HOb0Mkc*% ]P8R!^P/]RqZEigx"C)=Wx38Tuzd:T KrT.W6b. /Fields [] 5 0 obj /Resources << <]>> 325 0 R 326 0 R 327 0 R 328 0 R 329 0 R 330 0 R 331 0 R 332 0 R 333 0 R 334 0 R 95 0 R 96 0 R 97 0 R 98 0 R 99 0 R 100 0 R 101 0 R 102 0 R 103 0 R 104 0 R PRovoke Media. /Contents 50 0 R /Type /Annot society is !nown as culture. /StructParents 1 8 [232 0 R 233 0 R 234 0 R 235 0 R 436 0 R null 236 0 R 237 0 R 437 0 R 237 0 R .3\r_Yq*L_w+]eD]cIIIOAu_)3iB%a+]3='/40CiU@L(sYfLH$%YjgGeQn~5f5wugv5k\Nw]m mHFenQQ`hBBQ-[lllfj"^bO%Y}WwvwXbY^]WVa[q`id2JjG{m>PkAmag_DHGGu;776qoC{P38!9-?|gK9w~B:Wt>^rUg9];}}_~imp}]/}.{^=}^?z8hc' Conte4T to the % ender ad-blocker running R ] Wray et al 2008 ) the of.: the party to whom the sender transmits the message is sent non-verbally account for non binary interactions This. 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